How long does it take to process my order? It will take 6-10 business days to process your order. Please call to check with us for earlier shipping at (712) 202-2357.

How do you package the meat to make sure it stays frozen?
All meat is cut, vacuum sealed, and quick frozen to lock in freshness. When it is shipped it is sent in a cooler lined with styrofoam, and ice packs. It is then shipped overnight to ensure quality ...  Please keep the product refrigerate upon arrival.

What if I am not home when my order arrives? We will try to ship the meat when it would be convienent for you to be home (Saturday delivery has an extra $10 charge). If you are not home when the meat arrives, Shipper will leave the meat at your doorstep.

Please check your order confirmation for scheduled deliver date.

What if there is a problem with my order?
If you have any problem with your order (Product condition, damage package, no delivery...etc.), Check your order confirmation for scheduled delivery date. Please call or e-mail to us with your order number. We will do whatever it takes to make your order right.

Return Policy?
Please do not return any order without specific instructions from our customer service department. Please contact by phone or e-mail.